The short version
- We collect what you give us when you ask to be contacted: your name, phone number, your email if you share it, and what you tell us about buying, selling or your home.
- We use it to get back to you about your request. We don't sell it, and we never share your phone number with anyone for marketing.
- Want a copy of what we have, or want it deleted? Email colewilson1758@gmail.com or call (845) 801-2814.
Who we are
This website belongs to Cole Wilson Realty. Cole Wilson is a Licensed Real Estate Salesperson licensed in New York and associated with Keller Williams Hudson Valley Realty (10 Esquire Road, Suite 4, New City, NY 10956, (845) 639-0300), the real estate broker that supervises Cole's work. In this policy, "we", "us" and "Cole" mean Cole Wilson. We decide what information this site collects and why.
The website, the contact form and the system that delivers your request to us are built and run on our behalf by Insight (Be Insight LLC), a marketing agency. Insight works under our instructions, handles your information only to run the site for us, and doesn't use it for its own purposes.
If you go on to work with Cole on a purchase, sale or rental, the brokerage keeps records of that transaction as the law requires, under its own policies. This policy covers this website.
What we collect
Information you give us
- Contact form: your name, phone number, your email address if you choose to give it, and what you tell us, for example that you're thinking of selling, looking to buy, or want an opinion of what your home might sell for.
- Phone, text and email: whatever you share with us when you get in touch directly.
Information collected automatically
- Server logs: your IP address, browser type, the pages you request, and the date and time. Our hosting provider keeps these for a short time for security and to keep the site running.
- Spam protection: when you use the contact form, Cloudflare Turnstile checks technical signals from your browser (such as your IP address and browser characteristics) to tell people from bots. To limit abuse, we also count requests from each IP address for a minute at a time; we don't store your IP address with your request.
- Basic visit counts, if we turn them on: how many people visit and which pages they view, with no cookies and no personal profiles. We'll update this policy if we add analytics that work differently.
What we don't collect
The site doesn't set cookies or store tracking identifiers in your browser for advertising or analytics. We don't take payments or deposits on this site. We don't collect your precise location.
Please don't type card numbers, bank details, Social Security numbers, passwords or health information into the contact form. We don't need them, and we'll never ask for them through this site.
How we use your information
- To respond to your request: call, text or email you back about buying, selling, renting or your home's value.
- To keep a record of who asked us for help and what about.
- To improve the site.
- To protect the site from abuse and keep it running.
- To meet our legal obligations, including the record-keeping rules for real estate licensees.
We don't use your information to advertise to you, we don't build marketing profiles, and we don't sell or share it for cross-context behavioral advertising.
Who we share it with
We don't sell personal information. We share it only with the people and companies that help us respond to you and run the site:
- Keller Williams Hudson Valley Realty
- The brokerage Cole is associated with. If you go on to work together, the brokerage handles the transaction and its records, as the law requires.
- Insight
- Builds and runs the website and the system that delivers your request to us. Insight also receives a copy of each request, so it can confirm delivery and report to us how many requests the site brings in.
- Cloudflare
- Hosts the site and the database where requests are stored, and runs the spam check on the contact form (Cloudflare Turnstile).
- Resend
- Delivers the email that sends your request to us.
Each of these handles your information only to provide its service to us, not for its own marketing.
We may also share information when the law requires it, to protect someone's safety, or if the business changes hands, in which case the new owner would be bound by this policy.
Mobile numbers and texting. We don't share your phone number, or your consent to receive text messages, with any third party or affiliate for marketing or promotional purposes. Text-messaging opt-in data and consent are never shared with anyone.
Calls and text messages
On the contact form, the consent wording is right above the send button. We keep a record of when you gave your number after seeing it.
When you give us your phone number, we use it to contact you about your request. That may include a call or a text message to answer your question, set up a time to talk, or follow up. Agreeing to be contacted isn't a condition of buying, selling or renting a home, or of any purchase.
- Message frequency varies with your request. Message and data rates may apply.
- To stop texts, reply STOP to any message, or just tell us. Reply HELP for help, or call (845) 801-2814.
- Wireless carriers aren't responsible for delayed or undelivered messages.
The full terms for texting are in our Terms of Use.
How long we keep it
- Requests from the contact form: 24 months after your last contact with us, then deleted automatically from the website's database. We keep them longer only if we need them for a transaction record, a dispute or a legal requirement.
- Transaction records: if you go on to buy, sell or rent with us, the brokerage keeps the records the law requires, for as long as it requires.
- Server logs: a short time, set by our hosting provider.
- Emails and texts: kept in our accounts like any other business correspondence.
Your choices
- See, fix or delete what we have about you. Email colewilson1758@gmail.com or call (845) 801-2814. We'll respond within 30 days. We may ask you to confirm it's you, for example by calling from the number on file. We may keep what the law requires us to keep.
- Stop calls or texts. Tell us, or reply STOP to a text.
- Browser privacy signals. This site doesn't track you across other websites and doesn't sell your data, so there's nothing for "Do Not Track" or Global Privacy Control signals to switch off.
We offer these choices to everyone, not only to residents of states with privacy laws. If your state gives you additional rights, you can exercise them the same way.
Security
The site is served over HTTPS. Requests are stored in a database that only Cole and the people at Insight who run the site for us can reach, and the credentials for it are kept out of the website's code. No system is perfectly secure, and we can't promise that one is. If a security incident ever affects your information, we'll notify you as New York law requires.
Children
This site is for adults buying, selling or renting homes. It isn't meant for anyone under 18, and we don't knowingly collect information from children under 13. If you think a child has given us information, email us and we'll delete it.
Other websites
The site links to other websites, such as property search sites (for example Zillow, or the brokerage's own search), the brokerage's website, New York State notices and social media. Those sites have their own terms and privacy policies, and this one doesn't cover them. What you do there, including any searches or saved homes, is handled by them, not by us.
Changes to this policy
If we change this policy, we'll post the new version here with a new date at the top. If the change is significant, we'll say so on the site.
Contact us
Questions about privacy, or a request about your information, go to:
Cole Wilson, Licensed Real Estate Salesperson
Keller Williams Hudson Valley Realty
10 Esquire Road, Suite 4, New City, NY 10956
(845) 801-2814
colewilson1758@gmail.com